Reference

Privacy Policy for Your Account

DANA, OVO, GoPay and QRIS payments create account and transaction records, and this Privacy Policy explains how we collect, use, store and share those records when you open…

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corlaslot Privacy Policy for Your Account
CONTACT PATHS

Contact Us About Privacy Requests

Privacy questions should reach a person who can see the account trail, not a generic inbox. Use live chat from the lobby footer, WhatsApp from the Help button, or email [email protected] with your account name and the request type. Our team works 09:00-23:00 WIB and may ask you to confirm the phone number or payment rail used at registration before changing any record.

Team online

Live chat

Open the chat bubble after login and choose Privacy Request. We can see your session ID, browser type and recent account step, which helps us answer cookie, login and data correction questions faster.

WhatsApp support

Tap Help on mobile, select WhatsApp, and send your registered account name with the subject Privacy Policy. For safety, we do not ask for your password or full wallet PIN in chat.

Email record

Email [email protected] when you need a copy, correction or deletion request tracked in writing. Include your account name, registered phone number and whether DANA, OVO, GoPay or QRIS is tied to the case.

DATA CONTROLS

Controls Behind Your Privacy Choices

Privacy work sits inside the same account flow you use every day, so each change leaves an audit trail.

Account records

The data you type during registration, including account name, phone number and email, is used for login, wallet checks and support replies. Change requests are matched against the account step shown in your profile page.

Payment references

For DANA, OVO, GoPay and QRIS, we store transaction IDs, timestamps and status results rather than full wallet credentials. These records let us trace deposits, withdrawals and payment disputes without collecting your app password.

Cookie choices

Cookies remember language, login state and security signals. On Android Chrome, go to Settings > Site settings > Cookies to change browser rules; after that, log out and back in so the new choice is read.

Game-session logs

When you open Andar Bahar, Galactic Gems or Rocket Crash, the system records session time, device type and result references. We use those logs for account history, dispute checks and fraud alerts, not public sharing.

Retention timing

Most account and transaction records stay while your account is active and for a further period needed for legal, payment and dispute duties. If a record is no longer needed, we remove or mask it.

Your requests

Ask us to access, correct or delete eligible data through chat, WhatsApp or [email protected]. We verify your account first, then tell you what we can change, keep or mask under applicable law.

Privacy Questions Before You Join

These answers focus on privacy choices you may search before creating or using an account. They cover what we collect, why payment rails appear in the policy, how cookies work, and how you can contact us. If your question involves eligibility or access, the answer also depends on local law and is available only where local law permits. Keep your account name ready when you contact us.

We collect the details you enter, such as account name, phone number, email, password record, device data and login time. Payment references from DANA, OVO, GoPay or QRIS may be added when you use the wallet.

Those rails create transaction references we need for wallet checks, withdrawal verification, dispute handling and fraud alerts. We do not collect your app password or full wallet PIN, and we use only the fields needed for the request.

Yes. Contact live chat, WhatsApp or [email protected] with your account name and the field you want corrected. We verify your registered phone number or payment link before changing personal data.

Cookies keep login state, language and security signals on your browser. On Android Chrome, open Settings > Site settings > Cookies to change rules, then log out and back in so your choice is applied.

Only staff roles that handle wallet checks, support cases, security alerts or required operational tasks can access limited payment records. We log access so a DANA, OVO, GoPay or QRIS case can be traced.

Account and transaction records are kept while your account is active and for a further period needed for legal, payment, security or dispute handling. When a record is no longer needed, we remove or mask it.

Send a deletion request through live chat, WhatsApp or [email protected]. We first confirm your account identity, then explain which records can be deleted, masked or retained because of payment or legal duties.

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